Access Statements
Writing an Access Statement for your business
By providing an Access Statement you can help all visitors who have specific access requirements plan a day out to your attraction or overnight stay at your accommodation. These may be people who have a disability such as hearing loss and arthritis; wheelchair users; mothers with pushchairs; older people.
Description of your current facilities and services
An Access Statement is a written, clear and accurate, and above all honest, description of your current facilities and services.
Allows the customer to make an informed decision
The purpose of the Statement is to enable a potential visitor to make an informed decision as to whether your attraction/accommodation meets their particular access needs.
Valuable marketing tool
An Access Statement can enhance the quality of service you offer to all of your visitors and can be a valuable marketing tool for your business.
Follow these three steps to prepare and write an Access Statement:
Read the leaflet
Print and read a Sample Access Statement
Complete and download an Access Statement using the standard template tool
Remember, keep your statement simple, clear and concise.
If you have any comments about the information, documents and template provided or require further advice, please email QAD@visitengland.org.
For word documents of the text in the template please click here.
